1.2. REQUIRED Leadership and Communications: Process, maintain, evaluate, and disseminate information in a business. Develop leadership and team building to promote collaboration.
1.2 Competencies
1.2.1. Extract relevant, valid information from materials and cite sources of information.
1.2.2. Deliver formal and informal presentations.
1.2.3. Identify and use verbal, nonverbal, and active listening skills to communicate effectively.
1.2.4. Use negotiation and conflict-resolution skills to reach solutions.
1.2.5. Communicate information (e.g., directions, ideas, vision, workplace expectations) for an intended audience and purpose.
1.2.6. Use proper grammar and expression in all aspects of communication.
1.2.7. Use problem-solving and consensus-building techniques to draw conclusions and determine next steps.
1.2.8. Identify the strengths, weaknesses, and characteristics of leadership styles that influence internal and external workplace relationships.
1.2.9. Identify advantages and disadvantages involving digital and/or electronic communications (e.g., common content for large audience, control of tone,
speed, cost, lack of non-verbal cues, potential for forwarding information, longevity).
1.2.10. Use interpersonal skills to provide group leadership, promote collaboration, and work in a team.
1.2.11. Write professional correspondence, documents, job applications, and résumés.
1.2.12. Use technical writing skills to complete forms and create reports.
1.2.13. Identify stakeholders and solicit their opinions.
1.2.14. Use motivational strategies to accomplish goals.
1.2.2. Deliver formal and informal presentations.
1.2.3. Identify and use verbal, nonverbal, and active listening skills to communicate effectively.
1.2.4. Use negotiation and conflict-resolution skills to reach solutions.
1.2.5. Communicate information (e.g., directions, ideas, vision, workplace expectations) for an intended audience and purpose.
1.2.6. Use proper grammar and expression in all aspects of communication.
1.2.7. Use problem-solving and consensus-building techniques to draw conclusions and determine next steps.
1.2.8. Identify the strengths, weaknesses, and characteristics of leadership styles that influence internal and external workplace relationships.
1.2.9. Identify advantages and disadvantages involving digital and/or electronic communications (e.g., common content for large audience, control of tone,
speed, cost, lack of non-verbal cues, potential for forwarding information, longevity).
1.2.10. Use interpersonal skills to provide group leadership, promote collaboration, and work in a team.
1.2.11. Write professional correspondence, documents, job applications, and résumés.
1.2.12. Use technical writing skills to complete forms and create reports.
1.2.13. Identify stakeholders and solicit their opinions.
1.2.14. Use motivational strategies to accomplish goals.